Sunworks Is Gone. Here's What Happened to Your Solar Loan, Your Warranty, and Your Monitoring.

Sunworks Is Gone. Here's What Happened to Your Solar Loan, Your Warranty, and Your Monitoring.

By Daniel Merritt, Senior Solar Contract Analyst



If you bought solar from Sunworks and tried to reach someone there after February 2024, you were calling a company that no longer existed in any form that could answer. Sunworks and three of its subsidiaries filed for Chapter 7 in the first week of that month. Its CEO and board resigned, and a court-appointed trustee took over with one job: sell what was left. Running a service department was not part of that job.

The questions Sunworks customers end up asking are predictable. Who covers the roof? Who is watching my system? Do I still owe the lender? The answers differ because each promise in your paperwork sat with a different party, and only some of those parties still exist.

A Roseville installer, a bad quarter, and a market that moved

Sunworks spent years headquartered in Roseville, outside Sacramento. By the end it had installed more than 27,000 systems totaling roughly 224 megawatts. Solar Power World ranked it 80th on its 2023 list of top solar contractors, with about 640 employees. That is not a fly-by-night shop.

The filing followed a rough third quarter of 2023. Revenue fell 29.5% year over year, the residential segment fell 44.5%, and the company reported a $36.5 million quarterly loss. The backdrop was California itself. The state once represented about half of the U.S. rooftop solar market. Then higher interest rates and the shift to NEM 3.0 cut demand sharply. Insurer Solar Insure warned in late 2023 that 75% of the California installers it covered were high risk.

Sunworks was one of many. Our running list of solar company bankruptcies in California shows how many installers, lenders and manufacturers followed. The list also includes Solcius, a residential brand Sunworks acquired in 2021. If your paperwork says Solcius, you are in the same situation as a Sunworks customer.

What Chapter 7 changes when you're the customer

Chapter 7 is liquidation. According to the U.S. Courts, a trustee takes over the debtor's assets, converts them to cash, and distributes the proceeds to creditors. Chapter 11 is reorganization, where a business keeps operating under court supervision or is sold as a going concern. For a homeowner, that difference decides whether anyone is left to answer the phone.

Chapter 7 (Sunworks, February 2024)
What happens: The trustee sells assets piece by piece. No operating company continues.
What it means for you: Nobody automatically inherits the service and workmanship promises.

Chapter 11 (SunPower, August 2024)
What happens: Assets are sold or restructured under court supervision, and the brand can survive under new ownership.
What it means for you: Someone may answer, though not always the entity you signed with. See our SunPower cancellation guide.

Sunworks belongs in the first group, alongside Titan Solar Power, which also liquidated in Chapter 7.

Who holds what now

Take each promise in your Sunworks file separately.

Workmanship and roof-penetration warranty
Promised by: Sunworks.
Today: In practice, gone. A liquidated company can't honor a warranty. The only way this one survives is if your paperwork shows insurer-backed or third-party workmanship coverage, so read the fine print for that.

Panel, inverter and battery warranties
Promised by: the equipment manufacturers.
Today: Still in force under their own terms. Your contract should list the brands, and serial numbers are on the equipment labels. Claims sometimes route through a certified installer, so expect an extra step or two, not a dead end.

Your loan or financing
Held by: the lender, not Sunworks.
Today: Unchanged. The installer's bankruptcy does not cancel it (more below).

Monitoring account
Held by: Sunworks' portal and customer data.
Today: The customer data and monitoring sites were acquired by EnergyAid in 2025.

Roof and permit records
Held by: your city or county building department, plus your utility.
Today: Unaffected. Request the final permit sign-off and your utility's permission-to-operate letter now, while the paper trail is easy to pull.

What EnergyAid bought, and what it didn't

In March 2025, more than a year after the filing, EnergyAid announced it had acquired Sunworks' and Solcius' intellectual property, customer data and monitoring sites. The pitch was continued monitoring and maintenance for stranded customers, alongside a membership program that launched on April 1.

What EnergyAid bought was data and IP. It is a service company, and its help is sold through membership with discounted repair rates. It is not a free continuation of your old warranty. On its page for former Titan customers, EnergyAid says it did not assume that installer's warranties or liabilities and that the workmanship warranty is no longer active. We found nothing indicating the Sunworks deal was structured differently. Its Sunworks page describes repair and service for systems whose installer is out of business.

That can still be useful. Someone is watching your system data and can diagnose it, and EnergyAid says it can help you identify which manufacturer coverage applies. Before you pay anything, ask in writing what a fee covers and whether it is honoring any Sunworks warranty terms. EnergyAid is Orange County-based, with announcements datelined Santa Ana, and it names California and Arizona as its core markets.

The loan is the part that keeps arriving

If you financed your Sunworks system through a third-party lender, that contract is between you and the lender. The installer's collapse doesn't erase it. We don't tell anyone to stop or continue paying. If payments are a strain, call the lender directly, because many have hardship programs.

There is a federal rule that can matter here. Under the FTC's Holder Rule, when a seller arranges the financing, the credit contract is supposed to preserve your claims and defenses against whoever holds the loan. Recovery under that notice is capped at what you've paid. Look for the notice in bold type in your loan agreement. If your installation was incomplete, misrepresented, or defective, those are claims against the seller that the notice may allow you to raise against the lender. Whether it works depends on your contract and the facts, so this is a document question, not an assumption.

For workmanship problems, the Contractors State License Board accepts complaints within four years of the violation and has a dedicated solar complaint form. It is a regulator, not a collections agency. CSLB says its investigations aim at protecting the public rather than obtaining restitution, and it points people seeking money toward the courts. Ask CSLB whether a claim against the contractor's license bond is available for your situation.

Gather these before you make any calls

1. Your signed contract, any change orders, and every addendum.
2. The loan agreement, with the Holder Rule notice located or its absence noted.
3. The permit final sign-off and your utility's permission-to-operate letter.
4. Equipment brands and serial numbers, from the labels or your monitoring dashboard.
5. Dated photos of anything wrong: roof leaks, error lights, or loose conduit.
6. Screenshots of your monitoring login and the last few months of production.

Questions that come up after the basics

Can I cancel my loan because Sunworks went bankrupt?

Not by itself. What opens that door is what happened at signing and installation: misstated savings, missing disclosures, a system never completed or activated, or licensing problems. Our guide to which solar cancellation path applies to you walks through how those facts map to your options. For a comparison, see what happened to homeowners left with unactivated panels after Freedom Forever's filing.

Should I file a claim in the Sunworks bankruptcy?

The U.S. Courts explain that an unsecured creditor receives a distribution only in an asset case, and only after filing a proof of claim. The case is Sunworks, Inc., No. 1:24-bk-10215 in Delaware, and its docket record is where claim instructions would appear. Don't count on a payout, and don't let a claim substitute for the lender and CSLB routes above.

My Sunworks agreement was a lease or PPA. Who do I pay?

Whoever your agreement and latest statement name as owner or servicer, which may not be Sunworks and may have changed hands. Servicing shifts like this are common. Our Sunnova post shows how one played out, and our Sunlight Financial post covers a lender that kept servicing loans through its own bankruptcy.

If your Sunworks paperwork is still in a drawer

Homeowners from Sacramento to San Diego are living with systems whose installer vanished, with payments still due and no warranty department to call. The next step is getting your contract, loan and warranty documents read by someone who reads them for a living, so you know which promises survived. We'll go through your contract and loan terms and tell you what your options look like under California law, at no charge.

Call (213) 579-5156 for a free contract review, or see how solar contract cancellation works in California.

If you want a rough sense of what the contract is costing you first, try the solar calculator.

This article is general information, not legal advice, and reading it does not create an attorney-client relationship. Not every solar contract qualifies for cancellation, and results vary.